Thursday, 16 February 2012

Calculating an E-Court Return on Investment (ROI)

By James E. McMillan, NCSC; Carole D. Pettijohn, Ph.D., Director of Technology Services for R.B. "Chips" Shore, Manatee County Clerk of Court; Jennifer K. Berg, Esq., Sustainable Practice Leader, Northgate Environmental Management.

As it is legislative budget season for the USA state courts, it is a good time to look at the excellent work that Manatee County, Florida has done in calculating the return on investment of converting from a physical paper-based to an electronic-based organization.  In addition, this article will also discuss the environmental cost savings benefits of going “E”.
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