By James E. McMillan, NCSC; Carole D. Pettijohn, Ph.D., Director of Technology Services for R.B. "Chips" Shore, Manatee County Clerk of Court; Jennifer K. Berg, Esq., Sustainable Practice Leader, Northgate Environmental Management.
As it is legislative budget season for the USA state courts, it is a good time to look at the excellent work that Manatee County, Florida has done in calculating the return on investment of converting from a physical paper-based to an electronic-based organization. In addition, this article will also discuss the environmental cost savings benefits of going “E”.
Today all of us techies here at the NCSC were marveling at this video posted by Corning Glass titled "A Day Made of Glass" that shows various scenarios how glass displays are used now (photovoltaic and handheld display glass) and will be used in the future.
I don't know if it is just me or if others have noticed this but when dealing with some attorneys, particularly on the subject of E-filing there is often very strange push-back...as in, why would I want E-filing, online access, etc.?
They attribute some attorney resistance to technological change as "Cost-plus thinking" explaining:
"In a cost-plus world, firms react by draining the company of capital every December 31st. This mind-set does not view technology as an investment, but instead as a necessary expense. Worse yet, technology negatively impacts the number of hours and respective revenue generated by them. So why would a firm invest in it?"
The article continues with some excellent examples and counter-arguments to this worldview. But I would also suggest that this "argument" should both inform and temper the court's response to criticisms of their technology initiatives.